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WHAT DO I NEED TO BRING?
Golden Door Spa at Naples Grande provides you with a robe, towel and slippers, in addition to grooming amenities
such as shower gel, shampoo, conditioner and moisturizer. Many other items are available upon request.
SHOULD I BRING MY VALUABLES?
For the safety of your valuables, we suggest that you leave them in the safe provided in your guest room or bungalow.
We do not assume any liability for valuables.
HOW EARLY SHOULD I ARRIVE FOR SPA SERVICES?
We suggest that you arrive at least 30 minutes prior to your first appointment to allow yourself ample time to check
in, change, acclimate to and enjoy the spa facilities.
WHAT SHOULD I DO BEFORE MY TREATMENT?
We recommend that you enjoy the Golden Door Purification Ritual prior to your treatments. Showering is essential
before any treatment as the beneficial oils are best absorbed through clean skin.
ARE THERE HEALTH BENEFITS TO A SPA VISIT?
Stress reduction is one of the major contributors to good health. The guaranteed benefit of a spa visit is your
immersion in a relaxing environment, which reduces stress. Many spa services are geared to easing various aches
and pains. Additionally, take home programs may help you make lifestyle changes for long-term benefits.
SHOULD I ALERT SOMEONE IF I HAVE ANY PHYSICAL AILMENTS, DISABILITIES OR ALLERGIES?
Yes. Please notify the spa concierge when booking your appointments and your therapist at the time of treatment.
SHOULD I AVOID THE SPA IF I AM PREGNANT?
Not at all. Of course, you will want to avoid treatments using deep pressure and heat. Please advise the spa
concierge of your due date when booking your appointment and he or she will assist in determining the best
treatments for you.
DO I HAVE TO DISROBE ENTIRELY FOR A SPA TREATMENT?
This is your experience and we want you to be comfortable. It is customary for guests to completely disrobe
for their spa services, although you may wear a swimsuit or undergarments if you prefer. Keep in mind that our
professional therapists are trained to drape you discreetly and to protect your privacy at all times.
The boundaries you define as uncomfortable will be respected.
PERSONAL CHOICES
Please communicate any requests for a specific therapist or gender of therapist at the time of booking.
WHAT ARE THE RULES OF SPA ETIQUETTE?
To ensure that you and those around you reap the full benefits of the spa experience, we suggest the following:
 Arrive early: Remember, your service
will end on time so that the next guest is not delayed, regardless of how late you begin.
Respect other guests: The spa atmosphere
is one of tranquility and relaxation, so respect the other guests' right to privacy and quiet.
Cell phones, pagers and smoking are prohibited.
SERVICE CHARGE
For your convenience, a 20% service charge is automatically applied to all services and distributed to the staff.
GRATUITIES
Gratuities are not included and may be given at your own discretion.
*For your convenience, a 20% service charge is automatically applied to all services and distributed to the staff.
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